Payment Policy

Payment Policy

What forms of payment do you accept?
We accept all major credit and debit cards securely through Shopify Payments. This includes:

  • Visa

  • Mastercard

  • American Express

  • Discover

What currency do you accept?
We currently only accept payments in U.S. Dollars (USD).

Is my payment information secure?
Yes. Your security is our priority. All payments are processed directly through the secure, PCI-DSS compliant Shopify Payments gateway. We do not store your full credit card details on our servers at any time. For more information on how we handle your data, please review our [Privacy Policy].

What about sales tax and import duties?

  • For shipments to the United States: Sales tax will be automatically calculated and added to your order at checkout if applicable.

  • For international shipments (to the UK, Canada, and EU): As stated in our Shipping Policy, all import duties, taxes, and customs fees are pre-paid by us. You will not be charged any additional fees upon delivery.

How do refunds work?
Refunds will be processed to the original credit or debit card used for the purchase. Please allow 5-10 business days for the refund to appear on your account, depending on your bank's processing time.

If you have any questions about payments, please contact us at info@fistala.com.